Implementation Services

Coverage Options Come With HSB Support

HFA_ImplementationsWith HSB Home Field Advantage you get the benefit of HSB’s specialty reinsurance partnership with more than 200 insurance companies across the country and more than four decades of experience.

We’ve learned what kind of support you need to easily and successfully add specialty coverage to your policies and reap the rewards. When you partner with HSB, you get full support and a range of services. 

Dedicated Team
HSB Home Field Advantage is more than assumed risk reinsurance. It’s a turnkey way to enhance your existing products. For most community-based insurers, it’s a new concept, so HSB has dedicated a team of professionals to assist you every step of the way.

Call Center
HSB’s toll-free Customer Solution Center fields a wide range of questions and has an excellent track record of customer satisfaction.

Claims Handling
An identity theft is very different from a heating system breakdown or an employee lawsuit. That’s why specialty coverage demands specialized claims handling. HSB provides full claims service by experienced, knowledgeable staff.

The industry knows HSB for claims excellence. Your customers can count on prompt, responsive service from our people.

Inspection Services
Virtually all states and cities require inspection of boilers and pressure vessels used within businesses and institutions.  Equipment owners are responsible for inspection compliance.  Helping them meet their inspection obligation is part of HSB’s value to you and your customers.  HSB provides jurisdictional inspections for boilers and pressure vessels as part of our Business Equipment Breakdown program.  

Forms and Filing The HSB Home Field Advantage team will help you in developing forms and assist with filings. 

Training A modular training program to familiarize you with the program and product details is available whenever you want it – 24/7 online. 

Marketing To help you launch and leverage your product enhancements, you get marketing materials to inform and arm your agents and ensure your policyholders appreciate the added protection you are providing them. Sell sheets, sales literature, policyholder letters and other marketing tools are built to be customized with your name and logo. 

HSB eStation
At HSB eStation you have a private, password-protected place online to access information about your HSB products and business, get news and updates from HSB, and post questions and comments for response and dialog from an HSB team member. It’s one more way we make working with HSB easy.